Are you able to view letters already in ecw ?
Have you installed Windows XP-SP2 lately ?
With the installation of Windows Service Pack 2 following changes
are required for ecw to work fine.
On the Workstations :
1. Click on Start >> Control Panel.
2. Depending on view
a. For Category view: Click on “Security
Center” >> then under “Manage Security Settings” click on “Windows
b. For Classic view: double click on “Windows
3. In Firewall settings window click on “Exceptions” tab.
4. Make sure eClinicalWorks is checked.
5. If eClinicalWorks program is not listed
a. Click on “Add Program” button.
b. Click on “Browse” and select
eClinicalWorks.exe from “C:\program files\eClinicalWorks” (It may be
present in D: , check where the program is installed.)
6. For Letters/Scanned Docs (FTP) to work
a. Click on Add Port
Name : “FTP”
Port : “21”
7. Hit OK
> Okay, yesterday I had an EMR session and learned about letters.
> looked like a piece of cake copying the file to the desktop and
> editing the file. I then save the edited letter. Whenever I go
> in to ecw to try and load the new letter onto the server, I get an
> error message stating “an error occurred while trying to upload
> file to the server”. Has anyone else had this problem?
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