ECW Users

Why you should hard close?

2024-11-28T00:39:38-06:00

A practice I work with does not hard close. I’m trying to heavily encourage it as a financial audit tool. However, I’m blanking out for any other reasons one should hard close in eCW. Please post any statement that helps encourage the practice to hard close. Thanks!

PreCertification Workflow

2025-01-07T17:47:13-06:00

What are you using in eCW to track the medical procedure pre-cert process? We’ve done:

1) Action Items
2) Referrals
3) Telephone Encounters

Nothing seems to be the best answer. Looking for suggestions. Maybe Procedures? Order Sets? Would love if something integrated with the clearinghouse/payers. I’m all ears.

How to document a visit for minor

2022-03-29T17:38:38-06:00

Hello,

Question- Provider needs to document a visit for a minor regarding reproductive things. Provider needs to document it so it is protected from her parents being able to access it (both the portal and preventing parents from getting it printed out) how do I do this?

Anyone has idea to share?
Thank you.

Residency Program; How to Bill Supervisor, Not Render Provider

2023-07-06T08:24:58-06:00

Hello- We have six residents for the first time. They are set-up as residents/providers and we are using the co-sign feature with the supervising provider. For scheduling, we schedule the resident - Not the supervising.

The only problem we’ve run into is that these appointments are being billed under the resident’s name and licensure. We would like to bill the supervisor instead. The supervisor changes per appointment, so this will need to be done for each encounter. Therefore; we cannot utilize the mapping feature that eCW suggests.

Help!

Thank you.

Open Chart Notifications to Providers

2022-10-11T13:44:50-06:00

Do you know if there is functionality in eCW (v11.52) that will create a notification (either email or pop-up) to the provider if they have left a chart open for x number of days?

Thank you in advance,

Encounter forms/Superbills

2022-06-15T08:11:54-06:00

I know we are probably old school, but still print encounter forms for each patient on the provider’s schedule and use these as a checks and balance. That said, we have to go into each patient and individually print the form. Does anyone know of a way these can be batch printed for any given day? Thanks,

JBaldick

Work flow for pulling up a list of over CPE and immunization

2022-10-20T10:59:40-06:00

Hello,

I would like to use ECW to generate a list of patients who are missing immunizations, overdue for CPE etc. What is the best work flow for these. Looking specifically for:

1. List of patients who have not had a CPE in last one year and do not have any scheduled in next one year.
2. List of patients who are missing a certain vaccines in a certain age range, e.g. all 9-18 year old who have not received any Gardasil yet
3. Patient who are overdue for a routine screening lab- e.g. lead screening at age 1.

Thank you very much

Kisok Setup documentation

2021-03-01T11:07:03-06:00

Does anyone have any in-house “How to” Kiosk setup documents they can share, or can suggest the best ones from eCW?

Thanks.

How to use the outgoing referral button

2022-03-22T12:51:40-06:00

Hello,

Primary care peds here. Can someone please point me to the outgoing referral related training resource? We are trying to the train the docs to do the referral electronically. Can the referral be sent out to any EMR? How do we receive the confirmation that it was successfully sent? Basically I am looking for an ‘a to z’ for referral process. Would love to hear from others if they use it, is it glitchy, pros and cons of using it.
specific issue: I am unable to find an attach ‘growth curve’ tab which is a mandatory part of any pediatric referral.
Currently we have a staff dedicated to composing and faxing all the referrals for us.

Thank you

Behavioral Health Questionnaire Workflows

2017-12-07T13:19:56-06:00

We have integrated BH, we have the BH Care Planning turned on, or will shortly..

We are trying to figure out the best way to collect needed BH forms (PHQ, SBIRT GAD-7, etc..) and I am wanting to know how other FQHC’s are accomplishing this..

Are you using paper or Smart Forms?
At what time during the visit are you collecting this information?
Are you using the Kiosk questionnaires for any of this collection?

And so on and so on.

If you have a good process I would love to hear about it!