ECW Users

Provider left Practice

2020-09-29T13:58:20Z

Good afternoon.

Just wondering how your practices handle locum coverage for a provider who has left the practice.
Is this an acceptable practice to get a locum license, or do you obtain “regular” license for the covering provider.
Our billing Dept showed me documentation about being able to use a locum license, however, an active locum license requires us to keep active the provider that left?? Follow me?

Is this an acceptable practice?

Thank you

Heart Monitor Hook-up and Interpretation

2023-01-25T13:51:14Z

We are a cardiology practice of 10 providers and currently use Bardydx and IRhythm Zio heart monitors. The issue we have come across is that the monitors require both a hook-up order and an interpretation order. Our providers have been entering both orders, and pushing the hook-up to todays orders (the patient will have it placed in the office). Our billing company is missing our interpretation charges because we push them up through a virtual visit, which they say they cannot see and only bill based on the schedule. Any other practices that have experience with Bardy or IRhythm, or any feedback on the workflow for a hook-up and interpretation charge?
Thank you!

One Referral

2022-01-06T15:05:03Z

My health system is working towards Using a Single Referral and centralizing a good deal of the workflow. I’m wondering if anyone has any experience doing something similar?

Televisit Sound on Provider Side

2020-11-05T12:49:43Z

Trying this again.
Does anyone on the provider side complain about sound quality from the patient being soft?
We have spoken to ECW and still don’t have an answer.

note, that when our providers use Doxy.me or Doximity, they don’t have any sound issues can can hear the patient fine.

Thoughts??

Rheumatology (or Infusion) Practice on eCW?

2020-06-15T16:46:05Z

Does anyone have any contacts within a rheumatology or infusion-based practice (maybe oncology) that is currently utilizing eCW? I’m hoping to touch base with someone surrounding their infusion ordering and administrative workflows, how that’s being documented in eCW, etc…

OrthoIllinois is currently utilizing SpecialtyForms for documenting/order infusions and our providers are dissatisfied with the process. We need to streamline this process.

Televisit Black Screen

2020-06-08T07:39:32Z

We starting experiencing no video about a week ago for alot of our providers.
Both Patient and provider can hear, but no video.

Has anyone else experiencing this issue?

Outpatient Rehab (PT/OT/SLP)

2019-03-12T09:44:25Z

Hello,

Has anyone successfully used ecw for outpatient rehab services?
Did you buy licenses for each therapist?
Create them as resources?
How did you interim bill?
Did you use the care planning module? Thoughts?

Thanks!
Careen Floyd
Randolph, VT

Providers who practice at multiple locations within our group ( ePrescription problems)

2020-04-16T10:52:08Z

We have about 25 providers who practice at multiple locations under our Organization.
We we told that for ePrescription that we can use one SPI number for those providers.
However, this past March ECW is now telling us that we need to have multiple SPI numbers, one for each location.

In addition, I was told by a pharmacist from CVS today that when the addresses for the provider don’t match, they are required? to fax the request back as opposed to eprescribe.

Anyone else having this issue or know the answer?

Thank you

Labs that are not transmitted

2020-05-15T07:35:19Z

We have a few providers that continue not to transmit lab orders for a variety of reasons.
When the result comes back, it results to a separate line via a virtual result.
So we have an order that doesn’t have a result and a result without an order.

Just curious on what others do in this situation.

Thank you in advance!

Facilities - Practicing vs Consulting vs Hospital Groups

2019-10-28T08:04:01Z

Can someone explain the difference between these three facility types and if by choosing one type will affect anything on the billing side or any place else?

I can’t find any documentation on this in the support website

Thank you