ECW Users

Getting users switched from V11 EXE to Version 11e Browser.

2023-04-18T03:45:05Z

Is there a good guide or set of tips and tricks on how to get 65 Providers + 222 End Users switched from the V11 exe to V11e browser? At this point, everyone uses desktop and doesn’t even know they have access to a browser version.

My goal is to start transitioning all my users to browser version, so when we switch to V12 eventually, it will be a smoother transition.

eCW Train the Trainer vs Revele Training

2023-01-04T12:50:35Z

Hi everyone,

Am needing to gain administrative knowledge of eCW (Both EMR & PM) in a short amount of time. I have support from my boss in paid training.

Have been weighing the effectiveness of doing the three week “train the trainer” training eCW offers, vs paying a consultant (revele MD)

I have a feeling getting the consultant may provide an additional layer of knowledge specific to our business, on-top of their already in-depth knowledge that would provide a lot of help.

But I also feel going to Massachusetts for three weeks, engulfed in the eCW environment and conversing with those in different practices may be a better solution.

Ultimately, my main concern is just the quality of training. I need to be the go-to guy for all eCW EMR & PM issues, training and questions at my company.

Speech Therapy Implementation

2016-06-24T10:07:11Z

Has anyone successfully implemented Speech Therapy documentation in eCW?
Our current Speech Therapy department uses paper template forms which are different than the progress note categories.

I can upload examples if anyone is interested.

Any help/advice/suggestions would be helpful.

Thank you!

Hiring an eCW expert

2022-02-09T19:29:09Z

We are a free clinic transitioning from paper to eCW. We would like to hire a superuser for a few months to help our physicians who volunteer at the clinic once a week or less. Has anyone done that? Can you recommend a company or person in CA? Thanks!

Cognos Training

2022-02-14T15:17:29Z

Any recommendations on where to get Cognos report training (PDF’s or videos)? Do you think the my.eclinicalworks website has much to offer?

Thank you in advance!

eCW Training For New Employees

2019-01-03T13:43:03Z

Our company has been using eCW since 2007. We would like to rethink our eCW training plan for new employees excluding providers. Currently new staff, admin & clinical, receive 2 hours of basic navigation on day 2 of employment. Admins receive the remainder of their training hands-on at their sites (we have 5+ locations). RNs, LPNS, & MAs receive an additional 3-4 hours of training during week 2 of employment. We used a training server with fake/old eCW data in the past but this was difficult to maintain. eCW training is demonstrated on a 60” screen in a training or conference room with handouts provided. We may have 1-8 new hires every other week with a mix of administrative and clinical roles. Does anyone have a successful new employee training program you would be willing to share?

Super User Certification

2021-07-29T10:42:24Z

Hello,

I am seeing a lot of requests for ECW Super User certification. I have tried searching for a certification test/course but haven’t had too much luck. Does anyone know how one would obtain Super User designation?

Anyone use the eCW Inventory Module?

2019-03-06T13:37:32Z

We are thinking of using the Inventory module within eCW ($1,000 yearly) to help us keep track of our inventory. We’ll be starting with our optical department to help us keep track of Rx glasses, sunglasses, ect and then move on to in-house supplies, immunizations, etc. I’ve been reviewing all the inventory videos and documentation on my.eclinicalworks.com and they seem pretty helpful so far. We had a demo set up last week and it went well.

Was just wondering if anyone here has used it before, is it any good? Any regrets? Any suggestions or do you wish you did anything differently when you first started setting up the inventory?

Any advice would be greatly appreciated. Thank you

v11: any training video?

2018-10-25T16:15:05Z

Hello Everyone: Please share links if you know of any training (front office, provider) video.
Thank you. Kumar

Downloading CCDs

2019-06-26T17:00:42Z

Does anyone have a guide or can explain how to get a CCD file out of eCW in V11?

In MyEclinical works, the guide shows screen shots from V10 and doesn’t match V11 and I can’t find anything, anywhere that helps.